Terms of Service
Effective Date: April 15, 2026
These Terms of Service ("Terms") govern your access to and use of our dating platform and related services ("Services"). By accessing or using Bibinto, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old to use the Services. By using Bibinto, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into a binding agreement
- You are not prohibited from using such services under applicable laws
2. Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your information
- Keep your login credentials secure and confidential
- Be fully responsible for all activities under your account
We reserve the right to verify accounts and to suspend or terminate accounts that are suspected of being false, misleading, or fraudulent.
3. User Conduct and Safety
You agree to use the Services in a lawful and respectful manner. You agree NOT to:
- Harass, abuse, threaten, or harm other users
- Impersonate any person or misrepresent your identity
- Use the Services for scams, fraud, or deceptive practices
- Request money, financial information, or engage in financial solicitation
- Distribute malware, spam, or harmful content
Anti-Scam and Abuse Policy
Bibinto enforces a zero-tolerance policy toward fraud, scams, and exploitation. We reserve the right to:
- Immediately suspend or permanently ban accounts
- Investigate suspicious activity
- Report unlawful behavior to authorities where required
For our content standards, see our Moderation Policy.
4. User Content and Acceptable Use
You are solely responsible for any content you upload, publish, or share. You agree NOT to post or transmit:
- Illegal, harmful, or abusive content
- Content involving minors (strictly prohibited)
- Non-consensual, exploitative, or violent material
- Content that violates applicable laws or regulations
We reserve the right (but are not obligated) to:
- Monitor, review, or remove content
- Restrict or block access to any content or account
5. VIP Subscription and Billing
Bibinto offers paid VIP subscription services. By purchasing a subscription, you agree that:
- Subscriptions are billed on a recurring basis (auto-renewal)
- You may cancel at any time via your account settings
- Cancellation applies to future billing cycles only
- No free trial is provided
- Payments are processed securely by a third-party payment provider. We do not store full payment card details.
For full subscription details, see our Billing Terms.
6. Payments, Pricing, and Refunds
All fees are clearly presented before purchase. By making a purchase, you agree:
- To pay all applicable charges
- That all transactions are final except as stated in our Refund Policy
Refund Policy Summary
- Refunds may be requested within 14 days if VIP features have not been used
- Refunds may be granted if an account is blocked
- Processing time: 5–10 business days
We reserve the right to refuse refunds in cases of abuse, fraud, or policy violations.
7. Chargebacks and Payment Disputes
You agree not to initiate unjustified chargebacks. If a chargeback is initiated:
- We reserve the right to suspend or terminate your account
- We may dispute the chargeback with supporting evidence
- Any outstanding balances may become immediately due
8. Data Protection and Privacy
We process personal data in accordance with our Privacy Policy and applicable laws. Where applicable (e.g. GDPR), you may have rights to:
- Access, correct, or delete your data
- Restrict or object to processing
- Request data portability
We implement reasonable safeguards but cannot guarantee absolute security.
9. Account Suspension and Termination
We may suspend or terminate your account at any time, with or without notice, if:
- You violate these Terms
- Suspicious or fraudulent activity is detected
- It is necessary to protect users or the platform
Decisions are made at our sole discretion.
10. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis. We do not guarantee:
- Continuous, uninterrupted, or error-free operation
- Compatibility or availability at all times
- Any specific results, matches, or outcomes
11. Limitation of Liability
To the fullest extent permitted by law, Bibinto shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- User conduct, interactions, or offline behavior
Your use of the Services is at your own risk.
12. Indemnification
You agree to indemnify and hold harmless Bibinto from any claims, damages, or liabilities arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of third parties
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Thailand.
14. Changes to Terms
We may update these Terms at any time. Changes become effective upon posting. Continued use of the Services constitutes acceptance of the updated Terms.